Guestify ("Guestify", "we", "us", or "our") respects your privacy and is committed to protecting the information entrusted to us. This Privacy Policy explains how Guestify collects, uses, stores, processes, and protects information when you use the Guestify mobile application, website, and related services.
Guestify is an event guest management and event operations platform designed to help event companies and event organizers manage guest registration, invitations, QR-based check-in, attendance, food utilization, event staff and reporting.
Depending on how Guestify is used, we may collect or process the following categories of information:
Event organizers may enter information relating to events, including:
Event organizers may enter guest information into Guestify for the purpose of managing event attendance and guest services. This may include:
Guestify generates and processes QR codes associated with event guests. When a QR code is scanned, the application may record information such as the associated guest, event, scan type, date and time, and whether the QR code has previously been used.
QR scanning may be used for event reception/check-in and for authorized event services such as food category utilization.
The Guestify mobile application may request access to the device camera for the purpose of scanning event QR codes.
Camera access is used for QR scanning functionality and is not used by Guestify to continuously record video or photographs.
We may automatically receive limited technical information necessary to operate, secure, and improve the service. This may include:
We use information collected through Guestify for legitimate business and service purposes, including:
Guestify may integrate with third-party communication services, including WhatsApp Business/API services, to allow event organizers to send event invitations, QR codes, reminders, or other event-related communications to guests.
When such integrations are used, relevant information such as guest name, mobile number, event information and QR-related information may be transmitted to the applicable communication service provider for the purpose of delivering the requested communication.
The use of WhatsApp or other third-party communication services is also subject to the privacy policies and terms of those providers.
We do not sell personal information to third parties.
Information may be shared or made accessible in the following circumstances:
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or destruction.
These measures may include access controls, authentication, secure transmission, server security, database protections, logging, and other appropriate safeguards.
However, no internet-based system can be guaranteed to be completely secure. Users should use strong passwords and protect their account credentials.
We retain information for as long as reasonably necessary to provide Guestify services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.
Event and guest information may be retained according to the requirements and instructions of the organization or event company using Guestify, subject to applicable law.
When information is no longer required for legitimate business or legal purposes, we may delete, anonymize, or securely dispose of it.
Users who have an account with Guestify may request deletion of their account and associated personal information by contacting us using the contact details provided below.
Where applicable, users may also use the account deletion functionality provided within the Guestify application.
Upon a valid deletion request, we will take reasonable steps to delete the applicable personal information, subject to information that we are required or permitted to retain under applicable law, legitimate business requirements, fraud prevention requirements, dispute resolution, or other lawful purposes.
Please note that information belonging to an event may be controlled by the organization or event company that created the event. In such cases, requests concerning event or guest data may need to be directed to that organization as the relevant data controller.
Event organizers may use Guestify to upload or manage information about guests and other individuals.
The event organizer is responsible for:
Guestify is a business and event management platform and is not directed toward children.
We do not knowingly design the service to collect personal information directly from children for independent use of the application.
If an event organizer enters information about a minor as part of an event registration, the event organizer is responsible for ensuring that such processing is lawful and appropriately authorized.
Guestify may use third-party providers for services such as hosting, infrastructure, communication delivery, analytics, security, authentication, and other technical functions.
Such providers may process information only as necessary to provide their services to us or as otherwise permitted by law.
Depending on the service providers used by Guestify, information may be processed or stored in countries other than the country in which you are located.
Where required, we take reasonable measures to ensure that applicable legal and contractual protections are maintained.
We may update this Privacy Policy from time to time to reflect changes to Guestify, applicable laws, technology, or our data practices.
When we make material changes, we may update the "Last Updated" date and provide additional notice where appropriate.
If you have questions about this Privacy Policy, wish to request access or deletion of personal information, or have a privacy concern, please contact us:
Guestify
Operated by Viagem Techmates LLP
Mumbai, Maharashtra, India
Email:
team@viagemtechmates.com
You may also contact us through the contact information provided on the Guestify website.